How Do Social Media Affect Analyst Stock Recommendations? Evidence from S&P 500 Electric Power Companies' Twitter Accounts

Do Social Bots Dream of Electric Sheep? A Categorisation of Social Media Bot Accounts

So-called ‘social bots’ have garnered a lot of attention lately. Previous research showed that they attempted to influence political events such as the Brexit referendum and the US presidential elections. It remains, however, somewhat unclear what exactly can be understood by the term ‘social bot’. This paper addresses the need to better understand the intentions of bots on social media and to ...

How Large U.S. Companies Can Use Twitter and Other Social Media to Gain Business Value

Social media platforms such as Twitter and Facebook enable the creation of virtual customer environments (VCEs) where online communities of interest form around specific firms, brands, or products. While these platforms can be used as another means to deliver familiar e-commerce applications, when firms fail to fully engage their customers, they also fail to fully exploit the capabilities of so...

News Consumption in a Social Media Environment: Evidence from Twitter∗

As individuals consume an increasing amount of news on social media it is important to understand the consumption habits of individuals on this platform. This study examines the importance of ideological similarity betwen a news source and an individual and the importance of the reliability of a news source in users' consumption decisions in a social media environment. The ndings suggest that, ...

Best practices in creating value with social media: insights from four Fortune 500 companies

Analyst Recommendations and Mergers: Do Analysts Matter?‡

This paper investigates the relation between investment analyst recommendations and merger completion. Unlike the new issues market, we argue analysts’ incentives are skewed to issue recommendations that ensure merger completion rather than maximize the overall deal value. Using a comprehensive sample of completed and withdrawn mergers, we observe the direction and affiliation of recommendation...